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On 2nd April, our Level 2 and Level 3 Travel & Tourism students went on a tour of the Natural History Museum, as part of their UK attractions module. The study visit enabled our learners to go behind the scenes of London’s most famous museum, situated in Kensington, West London.

mertoncollege natural history museum travel and tourism

As part of the study visit, learners heard from members of the Natural History Museum management team, who talked about their roles in the key departmental areas, notably customer experience, catering, retail, marketing, and the specialist areas of the taxonomy and conservation on how they work as a team on a day-to-day basis at the visitor attraction.

mertoncollege travel and tourism naturalhistorymuseum

Sarah, a current Level 3 Extended Diploma in Travel and Tourism student, commented: “Being a part of being a Travel & Tourism course, it is always exciting trips to experience new places and attractions, such the Natural History Museum, as it relates to our course. The tour was interesting, as we got to learn new things that not many people may have known about the attraction. Also, the tour helped us relate to our course, in understanding how to plan a trip to the attraction, along the lines of organising a trip looking at things such as how many people would be going and travel prices by visiting this attraction in London - it made me understand and see the different types of tourist groups, who visit this attraction such as school groups from France and young families.”

The study visit was rounded off with a Q&A session in which our learners asked to staff the best route to gaining experience for key roles in the museum, as well as the process of planning a major exhibition at the museum, such as their current one, the Wildlife Photographer of the Year.

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