Merton College

Introduction

Give yourself the edge in the hospitality industry with extra knowledge to boost your customer service. You'll learn all about wines, cocktails and beers - the profits on these are key to a successful restaurant. You'll pick up style points and ideas for service as well as the useful skill of pairing drinks to meals. To boost your skills and enthusiasm, we enter several local, national and international competitions. Our previous students have been awarded medals and certificates already so we'll have high expectations of you.

Topics include:

  • Supervising events & conferences
  • Leadership delegation & managing staff
  • Supervising Bar set-up & service
  • Supervising reception & customer service
  • Supervising restaurant set up & cash handling

Materials

There is a materials fee to cover the cost of food and materials you'll use for assessments. You'll need to buy a uniform, a set of knives and a reference book. There is a materials fee to cover the cost of food and materials you'll use for assessments. You'll need to buy uniform to wear on the course. Your tutor will confirm the cost of this when you come in for interview.

Assessment

Through observation, discussion and presentation of your personal portfolio.

Entry Requirements

A relevant Level 2 qualification OR relevant trade experience assessed at interview.

Next Steps

Look for specialist work straight away - we have many contacts and may be able to help you find your first role. We've helped some of our students already have work with private caterers, Harrods and other top companies. Others have gone on to set up their own businesses.

Important information

All courses run subject to demand and the content listed here should be used as a guide only. Course content may vary according to a range of factors such as course duration, campus, teaching staff and requirements from awarding bodies. Check our course and fee guidelines for further details.


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